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Accessibility Statement

Last updated: August 2026

Our Commitment

Elite 2A Pay is committed to making this website usable by everyone, including people with disabilities. We work to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA and to meet our obligations under the Americans with Disabilities Act (ADA) and Section 508 of the Rehabilitation Act.

Conformance Status

This site is designed and tested to be substantially conformant with WCAG 2.1 Level AA. "Substantially conformant" means most of the site meets the standard, and any exceptions we identify are corrected on an ongoing basis.

Accessibility Features on This Site

  • An accessibility toolbar (the wheelchair icon on the right edge of every page) with larger text, high contrast, underlined links, paused animations, and a plain-language font. Your settings are remembered on your device.
  • Full keyboard operability, with a visible focus indicator on every control.
  • A "Skip to content" link as the first item in the tab order.
  • Semantic landmarks and headings for screen readers such as NVDA, JAWS, and VoiceOver.
  • Text alternatives for meaningful images; decorative graphics are hidden from assistive tech.
  • Labels, error messages, and instructions on every form field.
  • Color contrast that meets or exceeds 4.5:1 for body text and 3:1 for large text and UI borders.
  • Respect for your operating system's "reduce motion" setting.
  • Responsive layouts that reflow at 320px and support 200% browser zoom.
  • Tap targets sized for limited dexterity on mobile devices.

Assessment and Testing

We evaluate accessibility using automated testing (axe), manual keyboard-only testing, screen reader spot checks, and contrast analysis. Testing is repeated whenever we make significant changes to the site.

Alternate Ways to Reach Us

If any part of this site is a barrier for you, you do not have to use it to work with us. Every service on this site can be completed by phone with a live representative, including statement review and account setup.

Feedback and Complaints

Tell us the page address, what you were trying to do, and the assistive technology or browser you were using. We acknowledge accessibility reports within 3 business days and aim to resolve confirmed barriers within 30 days. If a fix will take longer, we will provide the information or service through another channel in the meantime.

Third-Party Content

Some functionality relies on third-party services that we do not control. Where those services fall short of our standard, we will provide an accessible alternative on request.